At Simply Garden Decor, we understand that transforming your outdoor space into a personal sanctuary is an exciting journey. From the moment you select your perfect pieces to the day they arrive at your doorstep, we’re committed to making your experience seamless and enjoyable. Our delivery services are designed to bring our curated collection of garden essentials directly to your home, no matter where you are in the world.
Global Delivery with a Personal Touch
While we’ve grown from our Cambridge roots to serve customers across the globe, we maintain the attentive service of a local shop. We ship to most international destinations (excluding Asia and a few remote areas), ensuring that your chosen products arrive safely and promptly. Each delivery is handled with the same care and attention we’d extend to a neighbour here in Cambridge.
Shipping Options
We offer two convenient shipping methods to suit your needs:
Standard Shipping
For those who can’t wait to start enjoying their new garden pieces, our standard shipping option ensures your order arrives within 10-15 days after dispatch. We partner with trusted carriers like DHL and FedEx to provide reliable service. A flat fee of £12.95 applies to all standard shipments.
Free Shipping
For orders over £50, we’re delighted to offer free shipping via EMS. Your carefully curated items will arrive within 15-25 days after dispatch, allowing you to enhance your outdoor space without additional delivery costs.
Order Processing
Before your order begins its journey to you, our team takes 1-2 days to carefully prepare your items. We ensure that every product—from our weather-resistant Bramblecrest furniture to our elegant Smart Garden ornaments—is meticulously checked and packaged to protect it during transit.
After Your Order Ships
Once your order is on its way, we’ll provide you with tracking information so you can follow its progress. Our delivery partners will attempt to deliver your parcel to your specified address. Please ensure someone is available to receive the delivery, or provide alternative delivery instructions if necessary.
International Considerations
For our international customers, please note that customs duties or import taxes may apply depending on your country’s regulations. These additional charges are the responsibility of the recipient and are not included in our product or shipping prices.
Need Assistance?
If you have any questions about delivery or need to make special arrangements, our customer service team is here to help. Contact us at [email protected], and we’ll be happy to assist you.
We’re committed to helping you create an outdoor oasis where life unfolds beautifully, and it begins with getting your chosen products to you efficiently and safely. Thank you for choosing Simply Garden Decor.